About us
Field studies according to ADM-standards and data privacy protection
OmniQuest Gesellschaft für Befragungsprojekte has offered both qualitative and quantitative optimal field solutions regarding market and opinion research to renowned clients since 1996. As a member of the Arbeitskreis Deutscher Markt- und Sozialforschungsinstitute (ADM) as well as ADM Arge Telefonstichproben we oblige ourselves to strict adherence to data privacy protection and conduct rules.
OmniQuest possesses two CATI centres in Bonn and Cologne having 170 seats in total as well as a stock of 600 face to face interviewers, distributed nationwide (of these, more than 200 interviewers possess up-to-date notebooks). Our online unit and our in-house data management complete our portfolio. Thereby we belong to the biggest field service providers in Germany.
Our resources allow us to offer a wide array of surveys:
- quota and random surveys
- population and business-to-business surveys
- nationwide, statewide and regional surveys
- international studies
Our recipe for success: Integrated project management
OmniQuest adopts an integrative approach and offers all types of field and tab services in-house – beginning with preparation over data collection to tabulation. We are well known for our quality on every type of quality oriented field service, both by telephone (CATI) and face to face/CAPI as well as CAWI.
Depending on your needs we provide:
- implemented questionnaires
- data sets in all established formats
- tabulated and graphical evaluation
Why choose us?
There are many aspects that recommend us. Following there are just a few of those:
- All field work from one source
- Project team having long term experience with surveys, processes and different branches
- High wealth of experience with regard to Customer satisfaction projects (B2B / B2C)
| Total | Customer Satisfaction | Other designs | |
|---|---|---|---|
| Number of cases 2007 | 290,000 | 210,000 | 80,000 |
| Number of cases 2008 | 310,000 | 230,000 | 80,000 |
| Number of cases 2009 | 330,000 | 260,000 | 70,000 |
- Representative sampling as a member of ADM Arge Telefonstichproben
- Permanent usage of the ADM-Blacklist
- Guarantee of quality standards and rules of professional conduct
- Adherence to the DIN-ISO-Norm 20252
- A maximum of transparency throughout the course of the project
- CATI capacities of 170 state-of-the-art, fully-networked telephone workstations
- F2F capacities of 600 interviewers distributed all over Germany – equipped with laptops
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