Software and technology

Our professional interviewing system provides both flexibility and standardisation in one and guarantees a smooth and an continuously-documented survey progress as well as clear and accurate data storage.

The electronic handling and integration of the paper questionnaire is carried out by our programmers within the questionnaire software ODIN. This professional questionnaire system offers both flexibility and standardisation in one and guarantees a smooth and an continuously-documented survey progress as well as clear and accurate data storage.

The CATI system offers:

professionalism, flexibility, capability of standardisation and cost-efficiency
Automatic dialling and manual dialling
Programming of single and multiple response questions, open questions, ratings
Complex filters and jumps, questions and items can be randomised
Data transfer to an ongoing interview (e.g., for possible previous recruiting phases) or previous surveys
Quota surveillance and control methods considering difficult geographical, regional or socio-demographic aspects
Accurate data storage
including of audio files (*.wav- / *.mp3-format)
recording of interviews (*.wav-format)
complete internal monitoring ("watch & listen")
possibility to include picture samples or video-files (*.mpeg- / *.avi- / *wmv-format)