Face-to-Face

POS-/POI- projects	In-home surveys
Surveys at fairs and events	In-Home Use Tests
Surveys of passers-by	Product testing
Wave surveys	Paper questionnaires
Frequency measurements	Employee attitude surveys
Mystery Shopping	Questioning consumers
B2B - interviews (e.g. business clients)	F2F-CATI, e.g. DAR F2F-CAWI

Tailored to your needs, we offer a wide range of methodologies for face-to-face interviews. Nationwide, we coordinate 600 interviewers for personal interviewing in households, companies and at the POS/POI.

Our face-to-face team coordinates interviewers throughout Germany, Austria and Switzerland. They supervise all projects which call for interviews carried out locally: at the Point of Sale, in restaurants or places that many people pass through (e.g., pedestrian zones). In-Home surveys which demand calling on people at home belong to the repertoire of our face-to-face team as well. For projects including self-responding questionnaires, they take over the mailing of questionnaires and/or test products, take care of the logistics, and control both the questionnaires that are returned and the results.

Face-to-face: a definition

Face-to-face interviews are defined as research approaches which are constructed for interviewing test persons face-to-face and immediately on-site. Results can be recorded in a paper questionnaire or per computer.

Resources

At present, there are 600 trained and experienced face-to-face interviewers working for OmniQuest, increasingly dealing with POS- and CAPI-projects. With these means, we establish the optimal conditions for realising your project.

Market research for enterprises

Attentively listening to clients and potential clients means understanding the client and the market itself. For you, we will take over the asking and listening. We will also take over documenting the results and support you in comprehending them.

Our core strengths

Our long-time experience with all established survey methods guarantees the optimal success to you. Tailored to your needs, we offer a wide range of methods for conducting face-to-face interviews.

Team coordination

Beginning with the estimation of costs, requirements analysis and professional project coordination up to the documentation of all organisational processes, both unit management and project management serve as vital contacts between you and our interviewers in all project-related issues.

Field organisation at a glance

Our online interviewer portal provides our interviewers with up to date information about current surveys and offers them to respond to recent project inquiries. About 500 interviewers are reached within 24 hours by our online queries.

Thereby we facilitate

OmniQuest - Telephone-, face-to-face- and online-surveys for market research