Field organisation at a glance
Our online interviewer portal provides our interviewers with up to date information about current surveys and offers them to respond to recent project inquiries. About 500 interviewers are reached within 24 hours by our online queries.
Thereby we facilitate
- a quick query about the potential for surveys of all methodologies and target groups
- efficient and target-oriented query filtered by survey method, interviewing place, methodology experience etc.
- efficient control of quota and number of cases, adjusted to survey design and interviewer feedback
- Reliability and adherence to schedules throughout the project
- quick flow of information between interviewer and institute
Means of control at a glance:
Scientifically approved methods and techniques form a basis for our everyday work. As a consequence, this includes the business standard to obtain impartial results verifyable under equal conditions by using generally acknowledged techniques.
The first step we take is introducing our participating interviewers to the respective project before project start. This is because the basic principle of quality requires that all participants working on the project be briefed with the same relevant information. As a second step, we permanently implement detailed control methods to assure that possible sources of error are recognised in time for appropriate counteractive measures to be initiated.
Our view of quality is defined as the perfect realisation of your needs with our services.
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